Frequently Asked Questions
Everything you need to know about Sidas sports performance and comfort.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How long does shipping take for sports gear?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those needing their gear sooner.
What is your return policy for performance insoles?
We offer a 30-day satisfaction guarantee. If your insoles or socks do not meet your performance expectations, you can return them for a full refund, provided they are in their original packaging.
How do I determine my correct size?
Each product page features a detailed sizing chart. For our technical socks and insoles, we recommend measuring your foot in centimeters for the most accurate fit.
Do you offer international shipping?
Yes, Sidas ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
Are Sidas products covered by a warranty?
Yes, all Sidas products come with a 1-year warranty against manufacturing defects to ensure you have the best experience during your athletic pursuits.